Privacy Policy

Effective Date: June 1, 2025

Troop Transitions (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.trooptransition.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

1. Collection of Your Personal Information

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the company’s public message boards, this information may be collected and used by others. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include:

  • a) Registering for an account

  • b) Entering a sweepstakes or contest sponsored by us or one of our partners

  • c) Signing up for special offers from a selected third party

  • d) Sending us email messages

  • e) Submitting your credit card or other payment information when ordering and purchasing products and services

We will use your information for, but not limited to, communicating with you in relation to service and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

2. Use of Personal Information

To provide you with information, products, or services that you request from us.

To provide you with notices about your account.

To carry out company obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.

To notify you about changes to our website www.trooptransition.com or any products or services we offer or provide through it.

For any other purpose with your consent.

3. Sharing Information with Third Parties

The company may disclose your personal information without notice if required to do so by law or in good faith believe that such action is necessary to:

a) Conform to the edicts of the law and comply with legal process served on the company or site.

b) Protect and defend the rights or property of the company; and/or

c) Act under exigent circumstances to protect the personal safety of the users of the company or the public.

4. Tracking User Behavior

This data is used to deliver custom content and advertisements within the company to customers whose behavior indicates that they are interested in particular subject areas.

5. Automatically Collected Information

Information about your computer hardware and software may be automatically collected by the company. This information can include your: IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Troop Transitions website.

6. Use of Cookies

Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookies to you. One of the primary purposes of cookies is to provide a convenience feature to save your time. The purpose of the cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the company’s page and register the company site or service, a cookie helps the company to recall specific information on subsequent visits. This simplifies the process of recording your personal information such as billing address, shipping address, and so on. When you return to the same website, the information you previously provided can be retrieved so you can easily use the company features that you customized.

If you choose to decline cookies, you may not be able to fully experience the interactive features of a company service or websites you visit.

7. Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

8. Security of Your Personal Information

We secure your personal information from unauthorized access, use, or disclosure. Our site uses SSL Protocol for encryption and data protection. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information.

As a result, while we strive to protect your personal information, you acknowledge that:

a) There are security and privacy limitations inherent to the Internet that are beyond our control; and

b) The security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

9. External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

10. Email Communications

In order to improve our services, we may receive a notification when you open an email from the company or click on a link therein. Each marketing email we will send includes an unsubscribe link at the bottom of the email that you can click to immediately stop receiving future emails. Alternatively, you may contact us directly at your email address and request to be removed from our mailing list, which we will process your request promptly.

11. Children Under Thirteen

The company does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

12. Changes to This Statement

Troop Transitions reserves the right to change this policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When the changes to this policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on Troop Transitions, and/or by updating the privacy information. Your continued use of the website and/or service available after such modifications will constitute your acknowledgment of the modified policy and be agreement to abide and be bound by that policy.

13. Your Rights and Choices

Subject to certain exceptions set out below, on receipt of a verified request from you, we will:

  • Delete your personal information from our records; and

  • Direct any service providers to delete personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected;

  • Fulfill the terms of a written warranty or product recall conducted in accordance with federal law;

  • Provide a good or service requested by you or reasonably anticipated within the context of our ongoing business relationship with you or otherwise perform a contract between you and us;

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity;

  • Debug to identify or repair errors that impair existing intended functionality;

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided by law;

  • Comply with the California Electronic Communications Privacy Act;

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we obtain your informed consent;

  • Enable solely internal uses that are reasonably aligned with our expectations based on your relationship with us;

  • Comply with an existing legal obligation; or

  • Otherwise use your personal information internally in a lawful manner that is compatible with the context in which you provided the information.